Sometimes when you experience a an issue with your phone it might be related to your Operating System version of your phone. It's easy to find out what Android version you have and share it with our Customer Success team.

  1. Settings
  2. System
  3. About phone
  4. Android Version

The Android version number is 8.0.0 in this example. Sometimes it could be useful to take a screenshot of the whole "About phone" view for full details.

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